Shipping Policy for SilverBoiz
At silverboiz, we strive to provide reliable and efficient shipping services to ensure your groceries reach you in a timely manner. Please review our shipping policy for more information:
1. Shipping Methods:
- 1.1 Standard Shipping:
- We offer standard shipping for most orders, with delivery typically taking 3-5 business days after dispatching.
- 1.2 Expedited Shipping:
- Expedited shipping options are available for customers who require their orders to be delivered faster. Additional charges may apply for expedited shipping.
2. Order Processing Time:
- 2.1 Processing Time:
- Orders are typically processed within 2-5 days after payment confirmation.
- 2.2 Business Days:
- Order processing and shipping occur on business days (Monday to Friday), excluding holidays.
3. Shipping Costs:
- 3.1 Standard Shipping:
- Standard shipping costs are calculated based on the weight and dimensions of the products in your order.
- 3.2 Expedited Shipping:
- Expedited shipping costs are determined at checkout and may vary based on the selected shipping method and destination.
- 3.3 Free Shipping:
- We may offer free standard shipping on orders over a certain value. Check our website for any ongoing promotions.
4. Shipping Restrictions:
- 4.1 Geographic Restrictions:
- We currently ship within India. Please check our website for the most up-to-date shipping information.
- 4.2 P.O. Box Addresses:
- We do not deliver to P.O. box addresses. Please provide a valid street address for delivery.
5. Order Tracking:
- 5.1 Tracking Information:
- Once your order has been shipped, you will receive an email with tracking information. You can use this information to track the status of your delivery.
- 5.2 Tracking Assistance:
- If you encounter any issues with tracking your order, please contact our customer service team at iinfo@silverboiz.com.
6. Delivery Issues:
- 6.1 Address Errors:
- Please ensure the accuracy of your shipping address. We are not responsible for orders delivered to incorrect addresses provided by the customer.
- 6.2 Delivery Delays:
- In the event of unforeseen circumstances or delays beyond our control, we will make every effort to keep you informed and ensure a prompt resolution.
7. Contact Information:
- For any questions or concerns regarding shipping, please contact our customer service team at iinfo@silverboiz.com.
Please review our website for the most up-to-date policy.
Thank you for choosing Silverboiz!