FAQ's
1. What is imitation jewellery?
Imitation jewellery is crafted using high-quality base metals instead of solid precious metals. At Silverboiz, we use premium brass alloy with high-quality silver plating technology to give the look and feel of fine jewellery at an affordable price.
Our advanced plating process helps maintain shine and durability for a long time with proper care.
2. What material is used in Silverboiz jewellery?
All Silverboiz jewellery is made from premium brass alloy and finished with high-quality silver plating. Some designs are also available in gold and rose gold plating.
Our jewellery is made using skin-friendly and durable materials designed for daily wear. With proper care, the plating maintains its shine and finish for a long time.
3. Is this real silver jewellery?
Our jewellery is made from premium brass alloy with high-quality silver plating. It gives the appearance of real silver jewellery at a more affordable price.
4. Is the jewellery skin-friendly?
Yes, our jewellery is made using skin-friendly materials suitable for most people. However, if you have very sensitive skin, we recommend avoiding long exposure to sweat and moisture.
5.Will the jewellery tarnish?
Silver-plated jewellery may naturally lose some shine over time. Proper care and storage will help maintain its finish for longer.
To keep your jewellery looking new:
- Store in a dry place
- Avoid water
- Avoid perfumes and chemicals
- Clean with a soft cloth
6. How long does the plating last?
With proper care, the plating can last for a long time. Avoid water and chemicals to maintain shine and durability.
7. Is the jewellery suitable for gym workouts?
Yes, our fitness jewellery (such as dumbbell pendants and gym-inspired necklaces) is designed especially for gym lovers and daily wear.
However, to maintain shine and durability, we recommend removing jewellery during intense workouts and heavy sweating.
8. Is the jewellery waterproof?
We recommend keeping jewellery away from water, perfumes, and harsh chemicals. Removing jewellery before showering or swimming will help protect the plating.
9. Are your gemstones natural?
Yes, we use natural semi-precious gemstones as well as high-quality lab-created stones depending on the product. Each product description clearly mentions the details.
10. Do you offer customization?
Yes, we offer customization for selected products such as:
- Name engraving
- Chain length adjustment
- Special requests
Please contact us before placing your order to confirm customization availability.
11. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) across most locations in India. Additional charges may apply depending on the location.
12. How long does shipping take?
Orders are usually delivered within:
India: 3–7 business days
Delivery time may vary depending on your location.
13. Can I track my order?
Yes, once your order is shipped, you will receive a tracking link via SMS or email.
14. Do you accept returns or exchanges?
Yes, we accept returns or exchanges within 7 days of delivery (except customized items).
Items must be:
- Unused
- In original condition
- In original packaging
15. Is this jewellery suitable for gifting?
Yes! Silverboiz jewellery makes a perfect gift for:
- Gym lovers
- Fitness enthusiasts
- Birthdays
- Special occasions
- Crystal jewellery lovers
16. Does the jewellery come in gift packaging?
Yes, all our jewellery comes in secure and attractive packaging, making it perfect for gifting.
17. How should I store my jewellery?
Store your jewellery in a dry place, preferably in:
- A zip pouch
- A jewellery box
Keep away from water, perfumes, and chemicals to maintain shine and durability.
18. How can I contact you?
You can contact us through:
- Website contact form
We usually respond within 24 hours.